FAQ

No two renovation projects are identical. In order to determine the cost of your window or door replacement project, we will need to completely understand your wants and needs. Set up a no-obligation, in-home consultation and we’ll be able to offer you a free quote at your consultation. A Pella® design professional will work with you to visualize your project, select high-quality products and measure for your replacements.

In addition to making high-quality products in various styles, we also provide payment and finance options to help make your replacement project realistic.

It’s our goal to make certain that we answer each of your questions about windows and doors from Pella of Murray. We’ll take a look at all the features and choices available to you, including material choices and energy-efficient possibilities. To make sure we can cover everything, we recommend you plan for about two hours for your consultation meeting.

Your in-home consultation is essential to ensuring your contentment with your window and door replacement. It will help you choose the perfect windows or doors for your Murray-area home and your budget. It’s best to set up your no-obligation, in-home consultation when every one of the decision-makers are able to join. Our Pella® expert designer will talk through a host of standard questions like:

  • Which materials (vinyl, wood or fiberglass) are right for your Murray-area home?
  • Which functional features are right for your windows or doors?
  • What level of energy efficiency is ideal for your home?
  • Which colors do you want?

Correctly quoting your replacement windows or entry door project hinges on the information we are given throughout the in-home consultation. You can find out more about in-home consultations here.

Installations of replacement windows and doors from Pella of Murray are done by a Pella® Expert InstallerSM. Under his or her direction, Pella-certified installers will install your windows or doors for you. They must complete an in-depth set of training courses to ensure your windows and doors are appropriately installed and match Pella’s warranty criteria. You can read more about your straightforward, no-guess installation day here.

Before they can be brought on board, Pella requires installers to pass a drug test and background check. Our installers are totally covered by liability and workers compensation insurance. Beyond Pella product warranties, your installation is also guaranteed for 10 years under the installation limited warranty and service agreement.

Pella® products meet or exceed ENERGY STAR®-certification in all 50 states and almost all of Canada. How will this impact you? Not only could you recognize a drop in your heating and cooling costs, but you will help reduce your environmental impact.

The perk of Pella® vinyl windows is that you don’t have to paint them. They are made in a variety of colors, so you’ll find a color that complements your home. We do not advise painting your vinyl products; this will terminate your warranty.

Pella of Murray provides services and support that bigger stores aren’t able to. Our knowledgeable staff has skill in selling, installing and servicing Pella® windows and doors. You’ll have a specific Pella sales team, consisting of a project manager, local service technicians and quality installers. We commonly use the term “single-source accountability.” All you have to do is get in touch with our office, your sales representative or your project manager with any questions or concerns you have, and we will get to work handling any issues.

There are many reasons why Murray-area people go with Pella of Murray for their replacement window and door needs. Our success is built on customer satisfaction, not stock prices. All of our high-quality windows and doors are crafted with care and serviced by Pella’s expert Direct Sales Network. Unlike other manufacturers who sell only through third-party channels, Pella of Murray has a dedicated window and entry door showroom. This distinctive way of doing business provides you a personalized experience with the aid of a local Pella®-certified team. Whether you are looking for the beauty of wood, the strength of fiberglass or the simple maintenance of vinyl—Pella of Murray has a superior-quality, energy-efficient and reliable solution.

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